Instant Messaging FAQ

All your instant messaging questions answered.

  1. What is an Instant Messenger?

    An Instant Messenger is a program that enables you to exchange short messages, files, and (depending on supported features) video and voice feed with your friends online in real time. The users must all be logged onto the Internet at the same time and use the same instant messenger provider.

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  2. How do I use an Instant Messenger program?

    To use an instant messenger, you must first create an account and download the free software from a IM provider such as Yahoo!, Microsoft, ICQ or AOL. Once you have the software, install it and add the names of friends who use the same service to your contact list. Depending on the program you use, your friend may need to give permission before you can add them to your list. Then, whenever you open your IM program, you'll be able to see if any of your contacts are also online. Most programs will only allow you to send messages to online contacts, although some (such as Yahoo! and ICQ) offer you the option to send offline messages that will be delivered to your friend whenever they log back in.

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